The Customer Is Always Right - Are They Really?

Is the customer always right? Usually, the answer is yes. However, there are three important exceptions to this rule. Some customers are not worth pursuing, and are best sent to your competition:

1. Customers who want something illegal, unethical, or immoral

These customers might seem appealing to a business owner going through tough times. However, the problems they can cause far outweigh any temporary benefits which they might provide. Certainly, you might be able to help such customers a few times, but once other people find out that your company breaks the rules, you will acquire a reputation which is difficult to overcome, not to mention any penalties which may be imposed against you and your business. It is much better to never have to deal with such problems in the first place. Just pass on customers who want you to go against your better judgment.

2. Customers who make life miserable

Some customers have difficulty engaging in transactions which are honest, fair exchanges of goods and services for monetary remuneration. Instead, these people may be abusive to you, your... Read more...

How To Increase Your Business Credit Status

It is a fantasy of millions of workers to set up their own business and say goodbye to their boss once and for all. You can see just how popular this concept is, by looking at the number of 'business opportunities' there are on line with titles like 'Fire Your Boss'. They sell well, so I am led to believe, but I would not touch them with a barge pole.

Of these millions of would-be business people, lots of people do all the hard work of researching their business and doing their arithmetic, but fall at the last fence, for lots of people it is the highest fence of all, the funding of their business. Some people cannot set up adequate credit and others are frightened of losing their own money...Read More...

Top 10 Reasons Home Based Businesses Fail!

Something For Nothing Syndrome

Let me be perfectly honest with you, there is no such thing as something for nothing, but you already knew that didn’t you. Then why are there so many home based business and success programs being sold by way of TV info-commercials, ads in magazines, newspapers, and the especially the Internet? I personally think that we would all like to think that there is a shortcut to success but deep inside we all know that is success is earned. Success would not be success if you could simply purchase a home based business system for $49.95 that is completely automated and all you do is collect the money, yet I have personally seen thousands of internet sites and info commercials claiming they have a fully automated system, plug in and you will be wealthy by just paying your $49.95, presto you’re an instant success, no real efforts required, they even guarantee it. People are purchasing these programs every day and they are disappointed everyday. I will even admit to you that I have purchased these programs and had them piled up in my drawer (anybody else?).

I am not saying that you must work your life away, but I am saying that focused and leveraged efforts are “key” to success. Let’s compare a home based business with a weight loss program... Read more